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Articles of "Ultimento - Troubleshooting"
| Article | Date |
|---|---|
Why does only the first product in my categories page show review stars? This generally strikes Magneto users as very strange. When you click on a product category you'll see the first product show review stars, but none of the others will. The nature of this problem will... Tags: | 5/2/12 |
How do I contact Commative support? If you need assistance, Commative is here to help. Just let us know the kind of help you need and we'll tell you where to go... Admin Center - Go here to create a ticket if you're having problems wit... Tags: | 5/2/12 |
How do I find out what version of Ultimento I'm on? It's important to know what version of Ultimento you're using so you can check for updates and troubleshoot bugs that may have already been fixed in a newer release. To check your version of... Tags: | 5/2/12 |
After I install Ultimento why does the Configuration link give me a 404? This is a simple error caused by data being cached on your site . Simply clear your Magento cache, log out and back in to your Magento Admin Panel, and the problem should be resolved. Tags: | 5/2/12 |
If you need to uninstall Ultimento to help with troubleshooting other issues its easy to do. 1) Just log in to your Magento Admin Panel and navigate to Ultimento > 1-Click Installer. 2) Select... Tags: | 5/3/12 |
My serial number is being rejected, how do I fix it? Ultimento can be installed on your Magento server, but sometimes you may get an error if something isn't configured as it should be. Thankfully Ultimento will let you know there's a problem and when a... Tags: | 5/3/12 |
How do I stop Internet Explorer from doubling the quantity when clicking add to cart? There is a little known Magento bug that can be hard to diagnose where every time a customer clicks "add to cart" the desired quantity is doubled. While there are some variants, this issue is generall... Tags: | 6/26/12 |
